Customer Testimonials

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DealerRater Jun 27, 2024

I purchased a Acadia 2020 last August & I’m very pleased with it, I’m really enjoying the ride!!🤙🏾

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DealerRater Jun 26, 2024

Got my vehicle in the service department for an oil change on time. Very satisfied with the service.

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DealerRater Jun 21, 2024

The sales team was very good. I brought my 22 at4 in because I thought the transmission was going out. They said they couldn’t figure it out so they wouldn’t fix it under my extended warranty. I literally bought a new truck that day and while I was signing papers the salesman called the service dept and asked what codes it gave. Turns out a max flow air sensor tripped and eventually reset itself. Service fept said that could make the truck misfire. 0/10 for service dept. I bought a new truck because of their awful lack of communication. Highly ... Read More

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DealerRater Jun 20, 2024

Brock went out of his way to find the vehicle that we were looking for and had it very quickly. Everyone at the dealership was very friendly and made it a pleasant and quick experience.

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DealerRater Jun 17, 2024

The guy Darren is very professional and polite he need a reward and many more like him is a awesome Awesome worker

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DealerRater Jun 15, 2024

Very convenient to work with. We were in and out in quick. TOP DOLLAR FOR MY TRADE! Dylan Hebert was the BEST!

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DealerRater Jun 14, 2024

Excellent service. All problems resolved. Personnel explained all work to be done. Very professional. Very satisfied

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DealerRater Jun 14, 2024

Great people! Checked my brakes and found no problems and did not charge me. Very professional

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DealerRater Jun 13, 2024

Easy to deal with. Very respectful of my time. Without a doubt the most pleasant buying experience ever.

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DealerRater Jun 13, 2024

Excellent service, these guys took care of me when I was broke down and far from home!

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DealerRater Jun 13, 2024

Purchased New 2024 Arcadia, salesman friendly and helpful, had a few small bumps in the road but they solved everything, Seems like they really take care of their customers

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DealerRater Jun 13, 2024

We love our sales person kaygun he’s the best and we will be back

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DealerRater Jun 12, 2024

Excellent service every time I contact Dylan. Will be returning for future purchases. Mike also is friendly and makes signing the paperwork easy.

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DealerRater Jun 11, 2024

Our salesman Howard Singletary was a pleasure to work with along with our finance personnel. Due to the acts of kindness our salesman showed us Sterling Buick/GMC is now our GMC dealership.

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DealerRater Jun 11, 2024

Good friendly service. Work was completed as told and looked like new. Car was clean when picked up.

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DealerRater Jun 11, 2024

Our car broke down and needed repair while we were traveling from Dallas to Florida for vacation. Everyone was so kind and helpful. They went above and beyond!

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DealerRater Jun 10, 2024

If you're serious about buying, there serious about selling. Great friendly service 💯% my, second purchase.

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DealerRater Jun 9, 2024

I appreciate the service that Sterling gave me on my 2023 GMC sierra Denali the service was great thank you Sterling Buick GMC!!!!!!!

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DealerRater Jun 8, 2024

I have to admit it was a pretty smooth experience. Once I started talking to some of the staff I realized how about business they were and I could appreciate that. I gave it a 5 star because I came in for a recall part and at first I was charged for the recall but the person who writes up payments called the person behind the service desk and they fixed it pretty quick and we laughed about it. They could have argued with me or tried to get the money but they did what was right. I'm glad I ... Read More

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DealerRater Jun 8, 2024

I’ve been dealing with this dealership for 20 plus years now and they have always been courteous and professional keep up the good work

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DealerRater Jun 8, 2024

Service department was quick and very helpful with my car issues. They were able to get my vehicle serviced and ready for me in a timely manner. They informed me of any pending issues I might want to address later and did a great job on everything I asked.

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DealerRater Jun 8, 2024

Excellent overall car buying experience personable and friendly sales team very clean and classy facilities Top notch experience Got me in the new car I wanted!

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DealerRater Jun 8, 2024

Trey was amazing. Very helpful, never pushy and always quick to answer any questions. Very satisfied with my Sterling experience!

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DealerRater Jun 7, 2024

Super awesome! Kept me updated throughout the entire process, very friendly & professional, and finished my car WAY faster than I ever expected. If I could give it 10 stars I would!

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DealerRater Jun 6, 2024

This dealership has great service. On 06-04-24, my vehicle was scheduled for service for an oil change/inspection. Service Advisor Dylan Medlin, was in contact with me twice while my vehicle was in service. He is personable, knowledgeable, and helpful, and I greatly appreciate his professionalism and courtesy. I had vehicle and delivery service, and Eric was prompt and courteous and friendly in providing this much appreciated convenience to me. Thanks, Sterling Automotive! Nancy Devillier

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DealerRater Jun 5, 2024

Great community and the service was excellent.. well talked about parts and services in my vehicle .

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DealerRater Jun 5, 2024

The service department was excellent. They took my truck in and serviced quickly. Couldn’t ask for better service.

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DealerRater Jun 5, 2024

Brian Bruchhaus at the Jennings location was excellent to work with. We are repeat customers and he is our go-to guy!

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DealerRater Jun 5, 2024

Yet again they did an outstanding job. The people make the difference. I will be back again.

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DealerRater Jun 3, 2024

Steven L. Made buying my new truck super easy. Everything was over the phone save me a lot of time. Didn’t have to sit a a dealership for hours was the best. He was super helpful throughout the process I would definitely buy another vehicle here in the future.

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DealerRater Jun 1, 2024

This dealership is an awesome place to shop for your vehicle. Consumer service is awesome. And they work really hard with you every step of the way

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DealerRater Jun 1, 2024

Process was easy and enjoyable. Ryan was great to work with and helped immensely before, during, and after the purchase!

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DealerRater Jun 1, 2024

Excellent customer service. Made sure to make you feel welcome and cared about through out the whole process of buying a car. Highly recommend!

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DealerRater May 31, 2024

Ryan McMillen was a very helpful salesman. He also understood exactly what I was looking for in a new car.

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DealerRater May 30, 2024

EXCELLENT!! My thanks for the Sterling Collision Department for excellent customer service and very professional. Ms. Cheryl is AMAZING!! She’s very kind and very professional . She provided updates throughout the whole process of getting my vehicle repaired. Mr Chad G. and his team are AWESOME!! They repaired my vehicle and it looks like the day I purchased it. Five stars is not enough to measure what they have done. I give them a million stars!!

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DealerRater May 30, 2024

Prompt and professional at a fair price is what I am used to and why I get at Sterling for all service needs they provide on all of our family vehicles.

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DealerRater May 29, 2024

Worse service I have ever had. 2nd time I have waited all day and my car still isn’t fixed

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DealerRater May 28, 2024

Very robust to get me what I was looking for. Very professional was upfront from the very start. Very friendly to the end. Thanks very much.

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DealerRater May 27, 2024

Dwight was very professional and helpful he made sure I had everything that I needed

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DealerRater May 27, 2024

Amazing customer service and support, I would recommend this dealership to anyone…very happy with my purchase

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DealerRater May 25, 2024

It was a very good experience for an oil change. The wait time was good also.

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DealerRater May 25, 2024

Service dept was very helpful and polite in helping me get my reward points for my bill

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DealerRater May 24, 2024

I saw ad on Facebook Marketplace for the vehicle I wanted. I contacted seller and they provided me all the information I needed. Brock was very helpful and made the transaction extremely easy. My vehicle was delivered to me and I didn’t have to drive 4hrs from my home. I will definitely be back if I ever need a another vehicle

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DealerRater May 24, 2024

Very friendly. Made sure I understood everything. Went over and beyond in making sure. I got the car I wanted The only thing I didn’t like was that the car wasn’t filled with gas. I understand it’s a used car, but that would have been great for me

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DealerRater May 24, 2024

Excellent service. Salesman very knowledgeable of vechiles. I definitely recommend Steven L as your go to person

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DealerRater May 24, 2024

Got my oil changed and tires rotated. As usual service was excellent. Thanks Allen and guys!!!

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DealerRater May 23, 2024

I would like to thank Mr. Dalton Boudreaux for helping me with warranty work! Very satisfied!

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DealerRater May 23, 2024

Had appointment for 1:00 pm truck did not move until 2:30, didn’t leave close to 3:00. Love the dealership,we have purchased 3 vehicles but the last 2 services took longer than usual.

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DealerRater May 22, 2024

Friendly staff and efficient process. I would go there first for my next vehicle. Thank you.

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DealerRater May 21, 2024

Service is very pleasant and very nice to work with. Parking lot could use a lot of help

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DealerRater May 21, 2024

Very great place everyone was very kind and helpful definitely recommend going there. The service was great.

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DealerRater May 20, 2024

Very friendly people to deal with. Good guys to work with. Enjoyed the gunsmoke on the tv

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DealerRater May 19, 2024

Everyone there was very nice but having to wait over two hours for an oil change & tire rotation even though I had an appointment set up seems quite long. You should try to keep up with your appointment schedules

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DealerRater May 19, 2024

Had a good experience with this dealership. They were responsive and the service was quick.

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DealerRater May 18, 2024

Allen Gordon is always a pleasure to work with. He is always professional and courteous each time that I visit the dealership for service.

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DealerRater May 17, 2024

The technicians in the service department were very helpful and knowledgeable I will definitely come back

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DealerRater May 17, 2024

Great staff and definitely would do business again! Helped me get the vehicle I wanted and really felt like they cared about the entire process and made things feel easier and could tell it was genuine. Good people and good service goes a long way!!

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DealerRater May 16, 2024

Very courteous and excellent service. Carlos was extremely helpful and attentive to detail. Very satisfied

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